This section was put in place so you can have questions and answers to some common issues about our products or services.
- Question: How do I return new products for credit?
- Answer: Please read our shipping and return policy.
- Question: How do I get products repaired under factory warranty?
- Answer: Make sure you register your product with the correct manufacturer after you receive your product.
- Question: How do I enter orders online?
- Answer: It’s simple and fun, just click on the shopping cart and follow the steps.
- Question: How do I open an account?
- Answer: You do not need an account to purchase tools.
- Question: How do I download a credit application?
- Answer: You don't need one.
- Question: What is your freight policy?
- Answer: Delivery is F.O.B. Texarkana. UPS & Motor Freight charges are prepaid and added on to the invoice total. When shipment value exceeds $100.00, an insurance fee will be added to UPS charges. Articles too large for UPS are marked "MF only" (Motor Freight only).
- Question: Can any one buy tools from your website?
- Answer: Yes!
- Question: What is MWStools.com?
- Answer: The best deals on power tools around!
- Question: What are your credit payment terms?
- Answer: Pay in full.
- Question: Do you accept credit cards?
- Answer: Any major credit card is accepted.
- Question: Do you have a minimum order?
- Answer: No!
- Question: How long are quotations and prices good for?
- Answer: 90 days
- Question: Will you drop ship directly to my customer?
- Answer: Sure, just let us know.
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